Game Panel Login Error

Discussion in 'Archive' started by Jake, Oct 4, 2016.

  1. Jake

    Jake Retired Administrator Retired Staff Premium Verified

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    Necessary information

    Provide a brief summary of the bug
    Game Panel Login Error

    Bug Severity
    Medium

    When did you last encounter this bug?
    Today

    What was the time (local time) you encountered the bug?
    8am

    What is your timezone?
    BST

    Bug Details

    Describe the bug in as much detail as possible.
    Tried to log in using forum details, kept coming back with an incorrect username/password message.

    What were you doing in the time directly before the bug occurred?
    Just reading the forums.

    Additional Comments
    Changed my password to not include special character and was able to access it after that. Changed password back to include special characters and could not log in.
     
  2. Zuthrex

    Zuthrex Guest

    Unable to replicate.
     
  3. Jake

    Jake Retired Administrator Retired Staff Premium Verified

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    Surprised you can't replicate it, I've just done it again with a different password. Set my password to z;VcTa#aA7''9$Dy, tried to log in and was unable to do so. Removed all special characters to end up at zVcTaaA79Dy and I could log in.
     
  4. Zuthrex

    Zuthrex Guest

    It's probably the quotes breaking it.
     
  5. Jake

    Jake Retired Administrator Retired Staff Premium Verified

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    Does it without quotes as well. My original password had none.

    Edit: Another one with no quotes that also had the same issue:
    b$cVdg#8g3Z568j -> not working
    bcVdg8g3Z568j -> working
     
  6. Zuthrex

    Zuthrex Guest

    My password has plenty of specials and it works.
     
  7. Oliver

    Oliver Olive Bread Verified

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    RP Name:
    Dustin Forbes
    Able to reproduce with:
    Tester
    z;VcTa#aA7''9$Dy
    Tester
    b$cVdg#8g3Z568j

    Can login to forums, cannot login to the panel. I'll post my findings in our admin channel.
     
  8. Jake

    Jake Retired Administrator Retired Staff Premium Verified

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    Thanks Oliver. Just a thought - could it be due to my account not being verified?
     
  9. Zuthrex

    Zuthrex Guest

    No. The verified tag is automatically applied by the Game Panel when your first character application is accepted by a moderator.
     
  10. Eric

    Eric Member Verified

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    RP Name:
    Patrick Hoover
    Any news on whether you were able to replicate this or find the source of the issue, @Zuthrex?
    Wondering if this is ready to be archived or not.
     
  11. Zuthrex

    Zuthrex Guest

    Archive